Privacy Policy

How we collect, use, and protect your personal information in compliance with the DPDP Act, 2023.

What We Collect & Why

Contact Details: Name, email address, phone number - collected when you contact us through forms, email, or WhatsApp for the purpose of responding to your inquiries and providing legal services.

Project Information: Details about your legal needs, deadlines, and specific circumstances - collected to understand your requirements and provide tailored legal guidance.

Communication Records: Records of our conversations and correspondence - maintained for service delivery and professional compliance requirements.

Lawful Bases for Processing

Consent: When you voluntarily provide information through our contact forms or communications, with clear consent checkboxes where required.

Necessary for Services: Processing required to respond to your inquiries, schedule consultations, and provide the legal services you have requested.

Legal Obligations: Compliance with professional legal practice requirements and regulatory obligations under Indian law.

Your Rights

Access: Request a copy of the personal data we hold about you and information about how we process it.

Correction: Request correction of inaccurate or incomplete personal data we hold about you.

Erasure: Request deletion of your personal data, subject to legal and professional obligations.

Grievance: Raise concerns about our data processing practices through our designated Grievance Officer.

Retention & Security

Retention Period: We retain personal data for as long as necessary to provide services and comply with legal obligations. Contact information is typically retained for 7 years in accordance with legal practice requirements.

Security Measures: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cross-border Processing

Your personal data is primarily processed within India. If we need to transfer data outside India for service delivery (such as cloud storage or communication tools), we ensure appropriate safeguards are in place as required by the DPDP Act, 2023.

Grievance Officer

For any concerns regarding the processing of your personal data, please contact our Grievance Officer:

Name: [Grievance Officer Name]

Email: grievance@lexaluxe.in

Address: [Complete Address]

We will acknowledge your grievance within 72 hours and resolve it within 30 days as required under the DPDP Act, 2023.

Last updated: January 2025 | Compliant with DPDP Act, 2023